Hey Adventurer!

You will also need the following gear for the field trip; That is why we have put a lot of effort into returning your items as unproblematic as possible.

If something is not to your liking or not up to the mark, know that we are just a   call/Whatsapp/Email/Message/SMS/Telegram or expressive face away.

No-Hassle Returns

Change your mind? No problem! You have 30 days from when the delivered order was received to when you returned it as long as it is still in untested form, unused with its hangtags, and still packed in its original store purchase packaging. Easy, right?

 

How to Return Your Gear

• Get in Touch:

  Contact us in case of any issues through the following email address: [contactus@deroseoutdoors. com](mailto: located here was properly described by having clear and featured exchanges and returns process and returns to the right department, then you can get in touch with the store owner at contactus@deroseoutdoors. com, why not use your order number to inform us of the reason for your return?

  • Pack It Up:

    Place the item in its original packaging. Make sure it’s packed securely.

• Ship It:

  Ship It: Retarget customers: We will send you back a corresponding return shipping label. Merely hook it to your stores and then bring the package to the nearest post office.

Receiving Your Refund

When we receive your return and review it, We will process your refund through the original payment method you used within 5-7 business days.

Need an Exchange?

To make it much easier, if you require a different size, color, or a completely different piece, you simply have to return this item and order the one you want. We’ll handle the rest.

 

Important Details

• Sale Items:

  For the best appearance, some items such as those on sale cannot be returned.

• Shipping Costs: What is more you have to understand that refunding shipping costs is impossible. In case you pay less than the actual price, you will be responsible for the cost of incoming shipping if any.
• Damaged Items:In case the order arrives in a damaged or defective state, please report to us immediately by email at support@deroseoutdoors. com](mailto: If there was one wrong thing you can always contact us at support@deroseoutdoors. com to let us correct it.

Contact Us

If you need assistance, please do not hesitate to reach out to our friendly customer service representative on hand. Please, write to us at [support@deroseoutdoors. comcom](mailto:you can contact us through email at ( support@deroseoutdoors. com) and we shall promptly reply to you.

This message can be used to thank customers for purchasing from you if your business is Derose Outdoors. WATCH OUT, world!

Happy Trails,

The DeRose Outdoors Team

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Feel free to adjust any part of this policy to better fit your needs or brand voice!